I have a Dux Prodigy 3 installed 2009 brand new, pilot light has been going out everyday.I just called their after sales support and was advised maybe gas pressure low or parts need replaced. Call out fee $120, any works and parts are extra charge. I doubt it is gas pressure as other appliances at home are working well. 2 Turn the gas valve to PILOT and push down on it (or a red button next to it). Hold it down to begin the flow of gas through the pilot gas supply tube. 3 Holding the button or valve down, wait for the pilot indicator to light or, if your water heater requires manual lighting, use a barbecue lighter to ignite the gas at the end of the supply tube. Proflo Electric Hot Water. Dux Proflo Electric Water Heater range gives you a full flow pressure to all hot water taps. The range of Dux Proflo starts with 50 litre up to the biggest size of 400 Litre that will suits your demand. These Dux Proflo hot water systems are made for tough condition with superior performance that can last for long time. Spare parts for your DUX & Rheem GAS water heater. At plumbonline we want to provide the information you need to get a quality DUX SPARE PART for gas hot water heating product direct to your door, building site or business at the best possible price. We repair, sell and install hot water cylinders New Zealand wide. Unbeatable prices with unmatched services - 0800 429 546. Find Dux 250L 3.6kW Proflo Electric Storage Water Heater Hard Water at Bunnings Warehouse. Visit your local store for the widest range of bathroom & plumbing products. All Dux hot water systems are Australian designed and manufactured. The new 5 Star 135L Dux Prodigy 5 gas storage unit supersedes one our more popular gas storage hot water heaters, the 135L 3 Star Dux Prodigy 3. It is best suited for 2 bathroom family homes. Features and benefits include: The system in question, a DUX ProFlo gas hot water system was located at the side of the house and the plumber began his inspection. The customers told the plumber they have had the system for close to 10 years now and have only had a minor issue with it quite early on. Dux products come with an assurance of highest quality water heater available, one that will provide continuous hot water for all needs - safely, economically, and for many years to come. ABA Plumbing & Gas deals in all Dux products - from servicing, repairing to replacement and installation in Adelaide and neighboring suburbs. Dux appreciates that when a hot water system has problems, urgency is of the essence. If anyone has any problems with their Dux system, we urge you to contact us at feedback@dux.com.au or ring Dux on 1300 365 115. I try to monitor the Whirlpool site daily to respond to you, but contacting us on the above email or phone number will usually be Our Installation. As Perth's #1 Hot Water System Installer its our duty to deliver the best installations for the best price. Our proud and skilled hot water speciali